Nobody can be fully prepared for a vehicle malfunction. These events normally catch us off-guard and most often leave us stranded in the middle of the roads, highways or out in the wild. For this reason, we are left in desperate need of a towing service. Most people do a web search for the nearest towing company without any consideration or second thoughts. But how do you know which one to hire in your time of need? We have put together a few helpful tips to help you get decide. In this article, we are going to take a look at some of the factors to consider before hiring a towing service.
What type of service do they offer? It is highly imperative to ask yourself this question. Some companies can only tow small vehicles. Therefore, if you have a large SUV, you might be in for a huge disappointment. Let’s say you only had one service number and it turns out that the provide does not cater for your type of vehicle. In this case, you are left in a terrible situation. Some companies are specifically set up big towing. They do not provide roadside services. Others offer comprehensive services which include both towing and roadside services while some can only tow the vehicle to your preferred repair shop.
Availability of the service. When stranded along the highway in the middle of the night you do not want to make a call only to find out that your favorite company does not operate late. Therefore, it is paramount that you select a company that operates round the clock all days of the week. 24-hour service guarantees that you can receive assistance whenever wherever. Another point to note is the radius of operation. Always choose companies that have a higher coverage area.
What do customers say? Try to find out about the reputation of the company before hiring their services. Inquire about the quality of prospective service providers from other customers. This will provide you with first-hand information on what to expect from a provider. Experiences of friends and family give a clear picture since they are honest personal observations. All these will help you avoid companies notorious of substandard services or poor customer relations.
Making calls and general on-line research call the individual companies and inquire about their fees and services. You also need to know about their range of operation, their response times and operating hours. Find out about their payment methods, whether they require upfront cash payments or offer other payment options such as credit cards or paypal. Finally, you need to familiarize with the type of vehicle a company uses. You do not want your car to be handled by inappropriate equipment that might even cause further damage.
Legitimacy Is the company licensed and insured? Some rogue individuals operate unlicensed companies that do not abide by standard operating procedures. Such should be avoided at all costs. In case of damages you have no legal basis to claim compensation. The handling of vehicles is also unprofessional and customer service poor. Finally, once you have identified a suitable company, keep the number in a safe place, preferable somewhere within the vehicle.
Well after reading all of that I have one recommendation. Call A-able Wrecker Inc to help you with your towing needs. We service our customers 24 hours a day and 7 days a week with every type of service you will need to solve your breakdown issues fast.